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Delete your GoPassy account

You can delete your GoPassy account at any time, in the app or by email. Deleting it permanently removes your account and everything tied to it, including your passes, their scan history, and the short links behind your QR codes.

Delete it in the app

  1. Open GoPassy and tap your profile icon in the top-right corner.
  2. Tap Delete Account.
  3. Confirm. You’ll be signed out, and your account is deleted right away.

Or ask us by email

Can’t get into the app? Email gopassyapp@gmail.com from the address on your account with the subject “Delete my GoPassy account.” We’ll confirm it’s you, delete your account and data within 30 days, and let you know when it’s done.

What gets deleted

  • Your account and sign-in: your email address and login.
  • Your passes: names, headlines, links, colors, and any photos or logos you added.
  • Scan history: the scan counts and dates behind your analytics.
  • Short links: the QR codes on your passes stop opening your link.
  • Team membership: if your company gave you GoPassy Pro, you’re removed from its team.

Once deleted, your account and data can’t be recovered.

Subscriptions

Deleting your account doesn’t cancel a GoPassy Pro subscription, because Apple and Google handle billing. Cancel it on iPhone in Settings > your name > Subscriptions, or on Android in the Google Play Store > Payments & subscriptions > Subscriptions.

Questions about your data? See our privacy policy or email gopassyapp@gmail.com.